📦 Join our team as a Delivery Agent 🚚

Responsibilities:

As a Delivery Agent at Unateus, you will play a crucial role in ensuring the timely and secure delivery of packages to our valued customers. Your responsibilities will include:

1. Timely Deliveries: Execute efficient and timely deliveries of packages to designated locations.

2. Customer Service: Provide exceptional customer service, ensuring a positive and professional interaction with customers before and during deliveries.

3. Status Updates on the Platform: We are IT friendly and all orders will come to your account on our in-house platform. In return, you will need to make all updates and provide all feedback for each order on the platform in a timely manner.

4. Stock Keeping: Ensure all products we keep at your place are safe and inventoried.

5. Package Handling: Safely pack, handle and transport packages, ensuring the integrity and security of the items being delivered.

6. Cash on Delivery: Ensure COD collected from customers is secured and transferred to our account on time.

7. Route Optimisation: Plan and optimise delivery routes to maximise efficiency and minimise delivery times.

8. Communication: Maintain clear and open communication with our team and customers to address any delivery-related issues or updates.

9. Vehicle Maintenance: Perform basic maintenance checks on the delivery vehicle to ensure it is in proper working condition.

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To be eligible for this position, you should meet the following criteria:​

1. Strong Work Ethic: We value individuals who are dedicated and committed to delivering exceptional service. A strong work ethic and a willingness to go the extra mile for our customers are highly regarded.

2. Physical Fitness: The role of a delivery agent may involve delivering packages throughout the day, so you should be physically fit and able to perform these tasks safely.

3. Excellent Communication: Effective communication skills are essential for interacting with both our team and customers. Clear and courteous communication is a key part of the role.

4. Team Player: While you may often work independently, being a team player is important as you'll be part of a larger team working towards a common goal.

5. Customer Service Orientation: We place a strong emphasis on providing exceptional customer service. If you have a customer-focused mindset and enjoy helping others, you'll excel in this role.

6. Flexibility: Our delivery schedules can vary, so having a degree of flexibility in your availability is beneficial.

7. Valid Driver's License: You must possess a valid driver's license with a clean driving record. This ensures that you can safely and responsibly operate a delivery vehicle. (However, this point can be ignored, depending on the environment of your city and the possibility of delivery on foot.)

8. Reliable Transportation: Your own vehicle is a must. (However, this point can be ignored, depending on the environment of your city and the possibility of delivery on foot.)

9. Workspace: A place with an Internet-enabled device, a printer, and space to store products in a secure location is essential.

10. Get your Documents Ready: Personal documents for a background check must be sent to company email.

11. Security Deposit: The deposit is required to be placed in the bank account of the company.

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Benefits:

• Competitive fees: Our pricing is based on in-depth local market research.

• Opportunities for performance-based bonuses: We have a results-oriented business model.

• Stable order flow on a daily basis: You don't have to go out and find customers for your business.

• Flexible work schedules: While it is preferable to deliver 7 days a week, you are free to choose any days off and work hours.

• User and mobile friendly software: We have our own software built for a specific need in the field. It's reliable enough to replace a spreadsheet or even a notebook.

• Training and development opportunities: We have over 6 years of experience working across various countries and continents, which we consolidate for you in one place.

• Opportunity to run your own business without the hassle: We provide orders to deliver. We provide support. We provide software. We provide SOPs. In less than a week, you can run your own delivery business.

• Joining a supportive and collaborative team environment: We have an open-door policy at our company.